In the last 24 hours, some of those who secured a pre-order for Oculus VR‘s 2nd Developer Kit (DK2) have received emails from the company requesting that they check their payment and shipping details so that order faced no delays in processing.
We are preparing to start shipping the new Oculus Rift Development Kit 2. Please take a moment to update your billing and shipping information on the Order Management page: https://www.oculusvr.com/sales/.
Incomplete information or errors with your payment information or shipping address will cause shipping delays.
For people that purchased using credit cards, we have already charged a $50 deposit. We will charge the remaining balance to the original credit card shortly before we ship your DK2. If we are unable to charge the credit card on file, you will receive an email notification, but your order will be delayed until we can successfully complete the transaction.
For people that purchased using PayPal, their policy requires us to charge the full amount at the point of sale, so you’re all set. Just confirm your address and you’ll receive your kit.
The process for getting access to your order information most with pre-orders will be familiar with except that Oculus VR have now extended their order page so that you can update credit card details (should the card you originally placed the order with no longer be valid) or switch payment type to PayPal. Instructions for ensuring your information is up to date:
- Go to https://www.oculusvr.com/sales/
- Enter the email address you used when originally placing your order
- Check your email for a link to a page with your order information
- Verify or update your shipping address
- Verify or update your payment instrument
Those people choosing to switch payment type to PayPal should be aware that the remainder of the DK2 cost (including taxes and shipping – minus the original $50 deposit) will be taken in full from that account. This is not the case for Credit Card users whose cards will be charged once their order is ready for shipping.
If your credit card is still valid and you’ve not lost or had it stolen between your original pre-order you needn’t do anything. However, you can now alter your shipping information to be independent of your billing details.
Pre-orders for DK2 were launched back in March with an enormous 12.5k people placing orders within the first 36 hours of the units going on sale. Recently, Oculus VR announced a short delay whilst it puts the final touches to it’s latest SDK release (0.3.3) which contains full support for the DK2 and its enhancements, positional tracking, time-warping and low persistence of vision. Does this mean that we’ll be seeing shipping notifications next week for the first batches of orders?
If you receive any shipping notification, we’d love to hear from you. Should you get the good news, drop us a line at firstname.lastname@example.org and your story could make onto the site.