7. Check a Game’s Comfort Rating Before You Buy

Your comfort in VR can vary drastically from one game to the next. Generally this is related to how much artificial motion an app employs. Games like Beat Saber—where you only stand in one place—tend to be comfortable for almost everyone, while games like Warplanes: WW1 Fighters—which have you twisting and turning in an airplane—can be uncomfortable for some.

Luckily every app in the Oculus store has one of three comfort ratings:

  • Comfortable – appropriate for most people
  • Moderate – appropriate for many but certainly not everyone
  • Intense – not appropriate for most people, especially people new to VR

You can find an app’s comfort rating in the ‘More Info’ section of the app page in the headset, or in the sidebar of the app page if you’re browsing the store through a web browser.

If you’re brand new to VR, we highly recommend you start with ‘Comfortable’ experiences before moving on to trying ‘Moderate’, and only then, ‘Intense’. This will give you a good feeling for what kind of VR experiences are comfortable for you and which might not be. Comfort in VR varies significantly from person-to-person and app-to-app, so don’t feel like there’s anything wrong with you if some games make you dizzy.

8. Know the Oculus Store Return Policy

If for any reason you aren’t satisfied with your purchase from the Oculus store, there is a straightforward return policy. You can return any app provided the following two conditions are met:

  • It is less than 14 days since your purchase
  • You have used the app for less than two hours

This is especially useful if you buy a game that you find you can’t play comfortably.

How to Refund an Oculus Game

Using the Oculus smartphone app:

  1. Tap your profile icon at the top left
  2. Tap Purchase History
  3. Tap the app in question and choose ‘Request Refund’

9. Check Your Privacy Settings

Image courtesy Facebook

Oculus is Facebook company and all Quest 2 users are required to sign in with a Facebook account in order to use the headset.

It’s a worthwhile exercise to double check your privacy settings so that you understand how your activity in the headset is seen by others. You can easily access the settings in the Oculus Privacy Center.

Here’s the settings you can control and what each does:

  • Who will see your activity on Oculus?
    • This controls how your current activity in VR is displayed on your profile (like which app you’re using). If you don’t want anyone to know what you’re currently up to in VR, change this to ‘Only Me’.
  • Who can see your friends list on Oculus?
    • This controls who can see the people you are friends with through your Oculus profile. If you don’t want anyone to see who your VR friends are, change this to ‘Only Me’.
  • Who will see your Facebook name on Oculus?
    • This controls which name people will see associated with your Oculus profile. Depending upon your setting, people may see your Oculus username or the first and last name of your Facebook profile. This also controls whether or not people can search for your Oculus profile by your Facebook name. If you don’t want anyone to see your real name in VR or be able to find your Oculus profile with your real name, change this to ‘Only Me’.

You can also see much of the data that Facebook collects about your VR activity; it’s worth browsing through this info to understand what kind of information is being stored about your activity in VR. To see the info, browse to the View Your Information section of the Oculus Privacy Center.

Got more useful tips and tricks to share with new Quest 2 users? Drop them in the comments below!

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Ben is the world's most senior professional analyst solely dedicated to the XR industry, having founded Road to VR in 2011—a year before the Oculus Kickstarter sparked a resurgence that led to the modern XR landscape. He has authored more than 3,000 articles chronicling the evolution of the XR industry over more than a decade. With that unique perspective, Ben has been consistently recognized as one of the most influential voices in XR, giving keynotes and joining panel and podcast discussions at key industry events. He is a self-described "journalist and analyst, not evangelist."
  • Rupert Jung

    Thank you, that’s a nice summary :)

  • Katana Man

    I hope the 90hz update is released by November.

    • TB

      Was it?

      • Ragbone

        yes, no.

    • Ragbone

      Who is November?

  • waetherman

    These are great tips. I only discovered the passthrough view yesterday and it’s a great feature.

    • You can actually use it outside, but just don’t point it at direct sunlight. Maybe on a not so sunny day or in the shade of a building and stuff like that.

    • h4rr4r

      The cameras are good enough for inside out tracking, that is their actual purpose.

      That you can look out of them at all is kind of amazing when you think about where they are.

  • Do any of them help me sign into the Oculus phone App, which is simply not working for me right now and hasn’t been since yesterday, so I can finally pair the headset and actually use the device for anything besides a £388 paperweight (headset plus Link cable)?!

  • Don’t forget something like VR Covers. That fake leather is SO much easier to clean then that terrible foam.

    • Arno van Wingerde

      … and for people who need glasses… clip-on prescription lenses.
      Expensive at around $100 but worth it if you use your Quest a lot.

  • Dick Massive

    Here is another tip.
    Sell it, you’ll thank me later.

    • sdrawkcab


  • I don’t see that voice commands button on my Oculus headset, so I can’t activate voice commands. Any advice?

    • dk

      apparently it’s available in just a few countries

      • Beatrix Von Bilderberg

        What countries are those?

      • gustavonovak

        I’ve even received $17940 in less than five weeks through working job on my PC.~q18~Since I’ve lost my office career, I was very bothered but at last I have found this simple online assignment carrying this out I am ready to own thousand of dollars residing at home.~q18~Every person is able to get this job & may obtain extra dollars on-line by visiting this link.


  • Scotty Bot

    Fyi, we have discovered a bug with Passthrough Background which interferes with 3rd party bluetooth devices. Support ticket in place, and workaround posted on Reddit.

    • Scotty Bot

      Side note, Passthrough Shortcut seems to not affect it.

    • Scotty Bot

      New firmware finally fixed it.

  • Jonathan Topping

    The passthrough shortcut option is not in experimental features for me. Double tapping my headset (both with my hand, or with a controller) does not make it do passthrough. I can’t find the setting anywhere, and would LOVE to have it enabled. Any help?

    • benz145

      It’s been moved; the guide has been updated to account for this. The passthrough shortcut option is now under Guardian.

  • Ragbone

    Here’s a tip, get the point?

  • Chris

    Regarding recording gameplay directly to the headset…. you guys should have mentioned that the audio is ALWAYS out of sync. Always. I have tried every game. It always happens. Frustrating to deal with, and you have to re-sync it within video editor software.

  • Ragbone

    I wonder when fb will have enough money to add voice commands outside america.