Looking to put the Rift launch behind them, a fiasco that had many pre-order customers waiting several months for their headsets to arrive at their doorstep, Oculus today revealed that they’ve finally caught up to demand, and will be shipping new orders as soon as they receive them.
According to a blogpost announcing the Connect 3 dev conference, Oculus revealed that “all Rift pre-orders have now shipped, and new Rift orders from Oculus.com are shipping within 2 to 4 business days.”
Oculus also now says Touch, the company’s natural hand controller, is “on track” too. While no specific date has yet been announced, CEO Brendan Iribe tweeted that Touch will be launching in Q4, a narrowing of the initial H2 launch window estimate.
Oculus Rift is now shipping in 2-4 days. Apologies for initial delay. We're fully caught up & ramping production. Touch ships in volume Q4.
— Brendan Iribe (@brendaniribe) July 12, 2016
To the news, the company also issued a brief apology:
We want to apologize for the delays in getting Rifts to doorsteps. We appreciate that without your support, VR wouldn’t be where it is today. Thank you for your patience over the past few months.
This isn’t the first admission from the company however, as days after the March 28th launch, Oculus sent emails to customers revealing the delays as a result of “an unexpected component shortage”. To that end, the company pledged to deduct shipping costs for all orders placed up to April 2nd, and promised a more concrete answer to follow on April 12th.
At the time, Oculus maintained that “many Rifts will be arriving on schedule and in line with original estimates.” However when the scheduled April 12th update came, many pre-order customers were cited several months until their Rift would arrive—with this writer included receiving a late-May, early June shipping window for a day 1 pre-order.