After a lengthy $400 Summer Sale on the Rift + Touch bundle [Amazon], Oculus set an MSRP of $500. But last week, just over a month after the sale ended, the company announced they were permanently cutting the MSRP down to $400 (same as the Summer Sale price). Those unfortunate souls that bought an Oculus Rift in that short window where the price was $500 may be bummed at not waiting just a bit longer for the savings. If you’re lucky you might be able to get a $100 refund on your purchase.

Oculus must have been quite happy with sales volume at the $400 price point for the Rift + Touch bundle because of how quickly they cut the product down from a $500 MSRP to the new $400 MSRP. If you got caught in that twilight period, here’s two ways you could get a refund for the difference.

If You Paid With a Credit Card

Image courtesy Blue Coat Photos (CC BY-SA 2.0)

Many major credit card companies offer cards which come with a Price Protection feature which could get you a refund on the price difference between the $500 and $400 MSRP, if you bought your Rift + Touch bundle using said credit card. Many cards offer generous windows for Price Protection, some up to 90 days.

According to NerdWallet, some cards from MasterCard, Citi, Chase, and all cards from Discover offer Price Protection. If the card you bought your Rift with includes one of those logos, it’s worth taking a gander here to see if your card has Price Protection; the same page also lists the phone number with which to start a claim to get your refund.

Since differences in cards and features can get pretty complex, it’s worth finding the card you bought your Rift with and flipping it over to call the support number on the back to double check with the issuer directly to see if you have any sort of Price Protection.

If You Bought From Best Buy

Image courtesy Mike Mozart (CC BY 2.0)

For those that bought the Rift + Touch bundle at $500 from Best Buy, you might still be eligible for the store’s Price Match Guarantee, which can be claimed even after your purchase, as long as it’s within the return period. The store’s policy states:

If we lower our in-store or online price during the return and exchange period, we will match our lower price, upon request.

Best Buy’s standard return period is 15 days, but members of their ‘My Best Buy’ program could have an even longer return period: 30 days for Elite members, and 45 days for ElitePlus members. If you shop often (or bought a big purchase in the last year) from Best Buy, you might be part of those upper tiers without even knowing it—you qualify to be an Elite member if you’ve spent $1,500+ in the calendar year, and an ElitePlus member if you’ve spent $3,500+.

If you bought an Oculus Rift + Touch bundle and are still within the return period, give Best Buy a ring at 1 (888) 237-8289 and tell them you’d like to price match your Rift + Touch to the current $400 price.

If You Bought From the Microsoft Store

Image courtesy Mike Mozart (CC BY 2.0)

If you picked up your Rift + Touch bundle from the Microsoft Store at the $500 price point, the store’s Terms of Sale indicate that they’ll refund the difference in price drops for 30 days following your purchase:

[…] if we lower our price on a device within 30 days of your purchase, we will honor the lower price. If you notice that we have lowered a price on a device you recently purchased, just bring your original sales receipt back to the place of purchase or contact Sales and Support, as applicable, and we’ll gladly issue a refund or credit for the difference (if you paid with a credit card, you’ll need to use the same card). You must contact Microsoft within 30 days of the price change to receive the refund or credit.

If you’re within the 30 day window, give the Microsoft Store support linke a call at 1-877-696-7786 and tell them you’d like a refund for the difference to the new $400 price.

If You Bought From Newegg

Like other retailers, Newegg’s Price Match Guarantee extends for a window following the actual purchase. While the store’s guarantee only applies to certain product, luckily the Rift + Touch bundle is eligible.

Newegg’s Price Match Guarantee states that you can get a refund for the difference in price drop if you:

Find a lower advertised price for the same item (identical brand and model number) by a major retailer* within 14 calendar days after the date of your purchase.

If you’re within the 14 day post-purchase Price Match Guarantee window, you can submit a claim for a refund from Newegg here.

If You Bought From Amazon

Amazon only has a small window following your purchase for which you can request a refund for the difference of a price drop: just one week (and only if the order was fulfilled by Amazon). If you fall within that window, contact Amazon support to ask about a refund. Amazon’s support is typically pretty good and sometimes flexible—even if you’re outside of the stated seven day window for price-related refunds, it’s worth giving them a call or contact them by chat just to double check if they’ll considering offering a refund for the difference of your Rift + Touch bundle purchase.

Alternatively, it may be possible to return your Rift + Touch bundle for a full refund, and simply purchase it again at the new lower price. Amazon’s return policy states that “unopened” items fulfilled by Amazon can be returned within 30 days for a full refund, though it isn’t entirely clear how carefully they check to see if an item has been opened, assuming everything is back in the box as new.

– – — – –

If you bought your Oculus Rift + Touch bundle at a store not listed above, it may be worth contacting the store you purchased the headset from to double check if they offer post-purchase price matching, or if you could return the purchase for a full refund (and then buy the Rift + Touch bundle at the lower price).

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  • Alorwin

    Please don’t return actually-opened Rifts to Amazon, that’s unethical as fuck.

    • Bungle2010

      As unethical as having a “temporary” price drop, then raising price back up, only to drop the price again a few weeks later?

    • DirkaDirk

      Why not, give someone else a chance to buy a open box discounted Rift. The More rifts on the market the better.

  • Me

    I already own a Vive but, I’m wondering if I should get a Rift or wait for a version 2.0 … At this price, and with its exclusive content, it’s becoming a very compelling product, even if you have to set aside your values because you know, Facebook.

    • NooYawker

      You can play all their exclusive content on your Vive? I’d save the money for next gen devices if i were you.

      • Me

        Yeah, but should I put money in the Oculus store if I’m not sure/able to use it in the end ? I always was against this, but now that the battle seems over and the winner chosen, I think I have to jump ship for good.

        • NooYawker

          The battle has just started. I think steam VR will definitely be the dominant player when the smoke clears.

          • doug

            If Facebook (worth $60B) fails to get our data through competition, Facebook could offer the owners of Valve far more than Valve is worth.

          • NooYawker

            I don’t doubt oculus will be around for The long haul. They can keep it going without direct profits for a long Long time. But I think you’ll see a lot of option across the board for steam vr.

          • Suitch

            Steam VR is useless without AAA funded content which is what Oculus is really dedicated towards. The only reason they have their own store is because they are funding their games and don’t want to give Valve a third of the income from ALL of their sales. Steam is a ripoff for developers that shouldn’t be forced on Oculus. They deserve the little revenue they get from games since they are spending WAY more than they are making. It is an investment company, not a profit company.

          • NooYawker

            That’s an interesting take about why oculus is finding exclusives and trying to create a walled garden.
            Bethesda is brining actual AAA games to steam and valve themselves are developing AAA games themselves. The Facebook funded games are good but not really considered AAA. steam is a huge market for all developers and all gamers use steam.

          • Suitch

            TO AVOID PLATFORM DEBATE, SKIP TO LAST PARAGRAPH

            I own both headsets so this isn’t just fanboyism: if you don’t consider Oculus titles like Robo Recall, Lone Echo, and Echo Arena to be AAA tiles but you consider the half-bit port of Bethesda games to be then you clearly haven’t played them. The Bethesda titles will be great, but they won’t be AAA VR games, they will be AAA games in VR. They won’t and don’t feel as good as made-for-VR titles and that can be confirmed by everyone who has played them at shows and conventions. To top that off, Valve is NOT funding AAA games for VR. They aren’t even really making many of their own games any more. They are raking in their money from their own platform.

            Seriously though, I know that this talk about the platforms and headsets doesn’t help anything, go get ReVive and download Echo Arena. It is only free for this last week and it is a MUST have. No comparison it is the current best VR game available.

          • NooYawker

            I have revive and several oculus titles. And no robo recall is not a AAA title. Lone echo probably is. I didn’t say they didn’t have any, they don’t have many. Valve announced they are making three VR games btw.
            I also never said oculus is going away or anything but there are many VR products coming out all using steam tech and will be running on steam. There’s no doubt steam will be the dominant player in VR. If you want my opinion on the Vive itself I think it’ll end up like he other HTC products. But it’ll survive mainly because of google.

          • Suitch

            Oculus is currently dominant. It has almost as many Steam users as the Vive and it has plenty, though speculative how many, of players that only use their platform for VR games.

          • Dan

            Robo Recall is definitely AAA.

          • Dan

            Those Bethesda VR versions will be A quality, maybe AA at most.

          • Me

            I’ve tried that. The game is polished, no doubt about that, but it’s awkward to play with the Vive controllers. Anyway, I don’t know for you but my experience was quite poor: in the lobby I ended up with a child constantly babling about everything he was doing and what we were supposed to do, a dead guy (just floating around, aimlessly, doing nothing, no talking), and two guys trashtalking like it was the end of the worst frat party ever.

            TLDR; multiplayer in VR is the worst thing you can imagine right now, because unless you’re playing with real friends and only them, it’s like waking up in Jacob’s Ladder.

    • Tyler Soward

      At 400 I’d say it’s totally worth it

    • impurekind

      Given no real Rift 2.0 was shown at Oculus Connect 4, and the price of the thing is now so low, I think you might as well jump in if you’re serious about getting one.

    • dk

      so do u have at least 3 free usb ports

    • Suitch

      Hey man. I have both and it is totally worth $400 to grab a Rift.

    • VRdeluxe

      Get the Pimax 8K. It’s 10x better than either of them

      • DirkaDirk

        Relax with the pimax. Yes it’s promising VR set but it won’t be available for quite some time and it’ll be quite a bit more than $400. Oculus has a large library of games available right now. Plus we really don’t know how well pimax will work and their customer support until it’s been released for some time.

  • Luke

    Oculus please give us low cost single sensor for our rift. 1 seonsor is 70 euro, 1 extension cable is 30 euro…. it’s about 100euro for a third sensor. please do a sale for the sensor.

    • MasterElwood

      The extra sensor already includes an extension cord.

    • Meredith

      Google is paying 97$ per hour,with weekly payouts.You can also avail this.
      On tuesday I got a great new Land Rover Range Rover from having earned $11752 this last four weeks..with-out any doubt it’s the most-comfortable job I have ever done .. It sounds unbelievable but you wont forgive yourself if you don’t check it
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  • brandon9271

    Oculus could offer a store credit towards Rift games I guess.. that would be nice if them

  • Very informative article, it can be useful for many people!

  • Jesse

    Has anyone had any luck getting Oculus to price match Rifts bought directly from them?